Delivery Terms & Conditions
When will I receive my delivery?
Who needs to sign for my delivery?
What am I responsible for upon delivery?
When will I receive my delivery?
In the shopping cart, you will receive an Estimated Delivery Date. Please note that this is not a guaranteed delivery date for your order. Some areas may take longer due to the frequency of deliveries to the delivery zip code. Our system calculates this estimated date considering the total amount of time to process your order including: packaging, transit time to the delivery provider, and transit time to the delivery address.
When placing your order, we consider these factors when calculating the Estimated Delivery Date :
Order Processing: The amount of time it takes for us to prepare your order for Delivery. This typically takes within as few as 4 hrs or 5.
Who needs to sign for my delivery? Either you or your representative, that is 18 years of age or older, must be present to receive the merchandise at the agreed upon day and time window. If no one is available to receive the delivery, a re-delivery fee may be applied to your order.
What am I responsible for upon delivery? Please be sure to sign the Delivery Order Note in the presence of the Delivery Company representative to indicate your delivery has been received. Examine your order upon delivery to ensure that there are no visible signs of damaged, missing or incorrect pieces. In the event that there are missing, damaged or incorrect packages, please retain the item(s), indicate the problem on the Delivery Note and contact us at 09352403114 / 09206328891 or mail us at [email protected] within 48 hours of your delivery. A signed delivery receipt, without notations of missing, damaged or incorrect item(s) represents your acceptance of the complete order in perfect condition. For any other problem with your order, please refer to our return policy.
Transit Time: The amount of time it takes your order to leave our distribution center and arrive at the local delivery carrier.
Deliveries are made Monday to Friday.